Switching from another money app

What you get when you switch

If you pay for one of the money apps below, you can try Zypper for longer before paying. Claim the offer on our switching page for that app, upload a receipt for it when you sign up, and:

• Essentials starts with 90 days free instead of the standard 7. You add a card to start the trial, and nothing is charged until it ends.
• Premium Credit has no free trial, so it's 50% off your first 3 monthly bills instead. On yearly billing, the same amount comes off your first year.

The offer covers the apps with a switching page, and a receipt for any other app doesn't count:

• Monarch Money — see Switching from Monarch Money
• YNAB — see Switching from YNAB

The offer is for new customers: your household can't have had a Zypper subscription before. For plan prices, see Plans, pricing, and billing.

Claiming the offer and uploading your receipt

The offer starts from the Claim 90 days free button on the switching page for your app. Signing up any other way doesn't bring up the offer.

1. On the switching page, click Claim 90 days free and create your account.
2. After the sign-up questions, onboarding asks for your receipt, naming the app whose page you claimed on. Choose a PDF or a screenshot, or drop the file in.
3. The check takes a few seconds. When it passes, the step shows Your receipt checked out, and you continue to the plans: Essentials shows the 90-day trial, and Premium Credit shows its discount.
4. Pick a plan and check out. The trial or the discount is applied at checkout.

You can skip the receipt for now and come back to it from the plan step, which keeps a Switching from Monarch Money? note with the way back.

What counts as a receipt

Any of these works, as long as it shows a payment for one of the apps above dated in the last 12 months:

• A receipt, invoice or billing email from the app
• An App Store or Google Play receipt for the app
• The charge on your card or bank statement

A free-trial confirmation or a $0 invoice doesn't count, since neither shows a payment. The file can be a PDF, or a PNG, JPG or WebP image, up to 4 MB. Each receipt can claim the offer once, so a receipt that has already been used won't be accepted again.

If your receipt isn't accepted

The plan step tells you why right away, and you can try another file. The usual reasons:

• The file doesn't show a payment, or shows a free trial or a $0 invoice.
• The payment isn't for one of the apps the offer covers.
• The receipt has no date, or it's more than 12 months old.
• The receipt has already been used for the offer.
• The receipt couldn't be verified. The original PDF, or a clearer screenshot, usually works better.

If you try several files in a short time, you may need to wait before trying again. You can always pick a plan without the offer instead, or contact support.

How your receipt is handled

Your receipt is checked automatically, and Zypper doesn't keep the file. We keep only what the check read from it, like the app, the date and the amount, and a fingerprint of the file, so the same receipt can't be used twice.

When the offer ends

After 90 days, Essentials continues at its regular price unless you cancel before then, and a trial you cancel before it ends is never charged. On Premium Credit, your bills return to the regular price after the first 3 months. You can cancel anytime from Settings › Billing.

Common questions

Can I get 90 days free on Premium Credit? No. Premium Credit has no free trial, so the offer takes 50% off its first 3 monthly bills instead, or the same amount off the first year on yearly billing.

Does the offer combine with a friend's free month? No. If you signed up through a friend's referral link, a receipt that checks out replaces the free month from it.

Do I need to cancel my current app first? No. Keep it running while you try Zypper, and cancel it whenever you're ready. The offer only needs a receipt from the last 12 months, so a receipt from before you canceled works too.

Can I bring my data from my old app? Zypper doesn't import files from other apps. Connect the same banks and cards instead, and Zypper asks each one for up to two years of transactions, so your recent history fills in on its own — see Connecting your bank accounts. To keep a full copy of your history, download your transactions from your old app before you cancel it.

I signed up without clicking Claim. Can I still get the offer? Yes, as long as your household hasn't subscribed yet. Open the switching page for your app while you're signed in and click Claim 90 days free, and onboarding asks for your receipt before the plans.

Can I claim the offer after I've subscribed? No. The receipt has to be uploaded during onboarding, before your household's first subscription starts.